The following steps will guide you through the process of enrolling fingerprints.
If you're adding a new Team Member please make sure they are first added on app.timedox.com via Team menu link.
Wait 15 minutes after adding employees in your account before enrolling their biometrics on the clock. Their profiles need time to sync.
Once the employee profiles show up on the timeclocking unit, please make adjustments directly on the timeclocking unit:
M/ok > User Mgt > All Users list, please go ahead and select a user you would like to edit.
Enroll employee biometrics:
- Press M/Ok to open the menu.
- Select User Mgt
- Then All Users
- Highlight an employee and select Edit
- Click on Fingerprint and follow the prompts on the screen
Once done, please press ESC button until you're back on the main screen.
Test it: clock-in with the method you just set up.
Repeat for each employee.
Timedox records each employee's first punch as IN and the next one as OUT.
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Herman Zviertsev
Customer Care Team Lead at Timedox